Privacy Policy

Effective date: 19 September 2026

Rent House Hua Hin is administered by 3 in 1 Service Co., Ltd. This Privacy Policy explains how personal information is handled when you use renthousehuahin.com, submit an enquiry, contact us, or enter into a rental-related process with us.

1. Information we may collect

Depending on how you use the website and our services, we may collect information such as your name, email address, telephone number when provided, nationality, requested rental dates, number of adults and children, budget, preferred property, messages and other information you choose to provide. If a booking progresses, additional information reasonably required to prepare or administer the rental may also be collected.

We may also collect technical information such as IP address, browser and device information, referring pages, pages visited, timestamps and server logs.

2. How we use your information

We use personal information to respond to enquiries, check property availability, communicate with tenants and property owners, prepare and administer rental arrangements, provide requested services, maintain records, prevent misuse and fraud, improve the website and comply with legal obligations.

3. Property owners and service providers

Where necessary for an enquiry or rental, relevant information may be shared with the property owner and with service providers involved in administering the rental or providing requested services. We may also use providers for website hosting, email, data storage, security and other technical services. We only share information that is reasonably necessary for the relevant purpose.

4. Google Analytics and cookies

We use Google Analytics to understand how visitors use the website. Google Analytics may use cookies or similar technologies and may process information such as device details, approximate location derived from IP address, pages viewed and interaction data. Google may process this information on our behalf in accordance with its own terms and privacy practices.

The website may also use cookies or local storage that are necessary for site functionality, security or language preferences.

5. Legal basis and international processing

We process personal information where it is necessary to respond to your request, take steps connected with a rental arrangement, administer an agreement, meet legal obligations, or pursue legitimate business interests such as security and service improvement. Where applicable law requires consent for a particular type of processing, we rely on consent.

Our operations are based in Thailand. Some technology providers may process information in other countries. Where personal information is transferred internationally, we take reasonable steps to use appropriate safeguards where required by applicable law.

6. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including rental administration, accounting, dispute handling, security and legal record-keeping requirements. Retention periods may therefore differ depending on the type of information and relationship.

7. Your rights

Depending on the law that applies to you, including Thailand's Personal Data Protection Act (PDPA) and, where applicable, the EU/EEA General Data Protection Regulation (GDPR), you may have rights to request access to your personal information, correction, deletion, restriction, objection, data portability or withdrawal of consent. Some rights may be limited where we must retain or process information for contractual, accounting, legal or other permitted reasons.

8. Security

We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse or alteration. No internet-based system can be guaranteed to be completely secure.

9. Third-party websites

Our website may contain links to external websites such as maps, social media or other services. Their privacy practices are controlled by those third parties and are not covered by this policy.

10. Contact us about privacy

If you have a question about this policy or want to make a privacy-related request, please use our contact form and select the most appropriate subject.

11. Changes to this policy

We may update this Privacy Policy when our services, technology or legal requirements change. The current version will be published on this page with an updated effective date.